LMS Lichfield great service example

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Englishman
Posts: 854
Joined: Fri Apr 29, 2011 9:24 pm

LMS Lichfield great service example

Post by Englishman » Sun Mar 30, 2014 5:06 am

OK I phoned LMS my preferred MT parts supplier late on Friday afternoon as I needed parts for my 350. Unfortunately I was late and I had missed Diane as she has already left for the post office. She returned from the office at about 4:30, turned around and went back to the post office to post my parts as she knew I wanted them urgently and they arrived 10am the next day i.e. Saturday morning. :D
Last edited by Englishman on Sun Mar 30, 2014 6:42 pm, edited 1 time in total.
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P.I.STAKER
Posts: 1156
Joined: Fri Jan 16, 2009 10:45 pm
Location: peterborough

Re: LMS Lichfield great service example

Post by P.I.STAKER » Sun Mar 30, 2014 7:23 am

excellent customer service
makes a change these days
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ARMSTRONG MT500 1984
BMW R1100S

moose
Posts: 330
Joined: Tue Dec 15, 2009 10:27 pm

Re: LMS Lichfield great service example

Post by moose » Sun Mar 30, 2014 8:02 pm

I can second that good service at lms as well always quickly recieved parts at a good price compared to other suppliers
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triclops

Re: LMS Lichfield great service example

Post by triclops » Wed Apr 02, 2014 4:15 pm

Sounds like a very good service its nice to know that some people will go the extra mile to helpout
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Peakrider2012

Re: LMS Lichfield great service example

Post by Peakrider2012 » Wed Apr 02, 2014 4:29 pm

Well done to LMS. That is how to retain customers.
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